Once your order ships, we’ll send you a tracking link via email. You can use it to monitor your package’s journey to your doorstep.

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it in its original condition with tags for a full refund.

Yes, sale items and gift cards are non-returnable. Custom products or items with personal customization are also excluded.

Simply contact us at support@omariopetshop.com to initiate the return process. We’ll guide you through the steps.